Contact Us

As of Monday 18th May, the Karratha Leisureplex will be partially open in a restricted capacity as per Federal and State Government Guidelines.  More information and some Frequently Asked Questions can be found below surrounding our facility and for City of Karratha general COVID information please visit https://karratha.wa.gov.au/coronavirus-information

Is the Leisureplex open again?

Only parts of the Leisureplex are opening from 6am on Monday 18th May 2020, however with a number of restrictions and guidelines.  Part of these restrictions and guidelines will involve a booking system for those areas that are partially re-opening.  Bookings can be made for these spaces from 9am on Sunday 17th May 2020 and will only be taken a day in advance.

Opening hours Monday 18th May 2020 will be:

6am-7pm weekdays

9am-5pm on weekends

 

What is open?

The following areas are open however with a number of restrictions and guidelines as per State Government Announcements:

Aquatic Centre

In line with current restrictions we can accommodate a maximum of 20 patrons in each water body at any one time all subject to social distancing.  This will be facilitated through a bookings system involving 1 hour time slots available to members and the public.

  • Those wishing to swim are required to call Leisureplex Reception and make a booking to enter the aquatic centre.  Bookings can be made by calling Leisureplex reception on 9186 8556;
  • When making a booking we will require full names of all patrons and contact phone numbers;
  • All patrons under the age of 18 will need to be supervised by a responsible adult in line with pool supervision guidelines;
  • Bookings will be taken in 1 hour timeslots only e.g. 6am-7am; 7am-8am etc. Patrons will only be allowed access at the beginning of their booking and, at the conclusion of that timeslot, all patrons will be asked to leave the aquatic centre to allow the next sessions patrons to enter;
  • Bookings will be starting and finishing on the hour only;
  • A maximum of 1 booking per person per day.  Bookings can be made every Friday up to the next Sunday e.g. on Friday 22nd May you can book 1 x 1hr session each day until next Sunday 31st May;
  • We will be booking a maximum of 2 people per lane in the 50m pool and a maximum of 1 person per lane in the 25m pool.  If you have a household of more than 2 people e.g. husband, wife & two kids, we can accomodate this in one lane;
  • You will be required to check-in for your booking at reception, pay the required entry fees and wait for the commencement of your booking timeslot to enter the aquatic area;
  • The Leisureplex is adopting a ‘Get In, Train, Get Out’ philosophy.  Please come ready to train at the facility then immediately vacate upon completion of your activity.  At the conclusion of your booking timeslot aquatic staff will ask patrons to leave via an alternative exit;
  • Please ensure you come ready to swim and vacate the area promptly at the conclusion of your booking as our change rooms are closed;

The aquatic centre will be opening in the following configurations

  • 50M Pool: 20 person limit as described above.  This water body will be open for bookings every day of the week in line with opening hours and bookings procedure;
  • Heated 25m Pool, Beach Entry & Splash Pad: has a total of 7 lanes (1 person per lane) available for swimming and some space for leisure play up to 20 patrons.  This pool/water body will be open for bookings every day of the week in line with opening hours and bookings procedure;

Outdoor Courts

The 6 outdoor courts will be divided into pairs of courts, 1&2; 3&4; 5&6; to allow for appropriate social distancing measures and will be available for bookings only.  Bookings will only be accepted from established community sport and recreation groups/associations.

Each pairing of courts can only accommodate a maximum of 20 patrons at any time and dividing nets will be in place.

Bookings will be taken in 1 hour timeslots/increments on the hour every hour for these courts by phoning Leisureplex reception and bookings will only be accepted

When making a booking groups will need to provide their full name, contact number, number of participants (including their full names and contact numbers) and full payment details for processing.  Bookings are required to be supervised by a responsible adult at all times.

Entry and exit to the outdoor courts will be via designated gates adjacent to each court and as directed by centre staff.

The Leisureplex is adopting a ‘Get In, Train, Get Out’ philosophy.  Please come ready to train at the facility then immediately vacate upon completion of your activity.

Indoor Courts

Our 3 indoor courts will be treated as 1 space and will be open for bookings only in 1 hour timeslots/increments on the hour every hour to a maximum of 20 patrons.  Bookings will only be accepted from established community sport and recreation groups/associations.

When making a booking groups will need to provide their full name, contact number, number of participants (including their full names & contact numbers) and full payment details for processing.  Bookings are required to be supervised by a responsible adult at all times.

The Leisureplex is adopting a ‘Get In, Train, Get Out’ philosophy.  Please come ready to train at the facility then immediately vacate upon completion of your activity.

Group Fitness Classes

Some group fitness classes will recommence as per our latest timetable available at our Time Table page found here

  • Class access will be subject to a bookings process and adhere to patron/class limits.
  • Bookings can be made by phoning centre reception for classes on that day or for classes the next day.  At the time of booking we will require your full name and contact number.
  • You will be required to check in for your booking by visiting Leisureplex reception, pay the required entry fee, receive your class ticket and proceed directly to your class location under the direction of staff.
  • If you have your own exercise mat please bring this to classes.  You will be required to clean all equipment after your use prior to the equipment again being cleaned by centre staff.

Personal Training Sessions

Personal Training sessions are able to be conducted and will be via appointment with our Personal Trainers only.  Personal Training will be conducted in the Strength & Conditioning Room.

Equipment will be cleaned at the conclusion of each session.

Please email Leisureplex Reception on leisureplex@karratha.wa.gov.au if you would like one of our Personal trainers to be in touch with you surrounding potential sessions.  For those existing clients; our PT’s will be in touch with you in the coming days.

Ovals/Sporting Reserves

Our Active Sporting Reserves & Ovals are available for hire/bookings by community sporting groups through our regular bookings process.

Please note that all oval users need to adhere to State Government Guidelines surrounding social distancing and gathering limits during COVID-19, in addition to meeting the guidelines of their Governing Bodies surrounding training and return to play.  More information from the State can be found by visiting https://www.wa.gov.au/organisation/department-of-the-premier-and-cabinet/covid-19-coronavirus-wa-roadmap?a=

Squash courts

Squash courts are only open to Karrratha Squash Club training bookings. 

What is not open at the moment?

The following facilities and services are still temporarily CLOSED and may be considered for potential reopening 3 in line with the State Government Phase 3 advice:

Gymnasium

Strength & Conditioning Room

Spin Room

Creche

Swimming lessons

Squash Courts - general public

Casual Shots/Private usage or hire of Courts

 

SOME FAQ’s

What is happening with my membership?

All Leisureplex memberships are currently still on hold and will remain that way unless members specifically request their reactivation in writing by emailing leisureplex@karratha.wa.gov.au

Please note that by reactivating your membership you will still only be able to access those areas that have partially re-opened and under the above booking conditions and guidelines.

If you do not wish to re-activate your membership that is fine; you can access those areas and services that are open by paying casually.

If you re-activate a Direct Debit Membership the first payment run will be on Friday 22 May 2020 then fortnightly thereafter.

 

Why can I only book access to sessions a day in advance for the pool or group fitness classes?

We deemed this to be the fairest way to give everyone the chance to access a session and limit blanket or bulk bookings.

 

Why can I only book 1 hour sessions in the pool?

As we would like to give as many people as possible access to the pool in a given day we are limiting the amount of time in the aquatic centre to 1 hour maximum.  This is ample time to attend the facility, complete some exercise then vacate the area.  We are not opening to accommodate multiple hours of leisurely attendance at the aquatic centre.

 

Can I book 1 hour sessions outside of the allocated timeslots e.g. 3:15pm to 4:15pm?

No.  The reason for having allocated 1 hour timeslots that start and finish on the hour every hour allows us to keep track of those patrons in the facility at any one time, have one group of patrons vacate the facility to then conduct any necessary cleaning and tidy up at the conclusion of each hour prior to the next group of patrons entering.  If you can only arrive at 3:15pm you need to book into the 3pm-4pm timeslot and vacate the facility by 4pm.

 

Why isn’t the main Gym Floor opening?

In line with the State Government guidelines we are not opening the main gymnasium floor.  We will be conducting Personal Training sessions in our Strength & Conditioning Room and Timetabled Group Fitness Classes in line with the Phase 2 Guidelines.

 

Can I hire gym or sports equipment?

No.  Our gym and fitness equipment is not for hire and we are temporarily not hiring any sports equipment due to safety.

 

 

 

We will contact all members and community sporting groups with more detailed information via email shortly.

Thank you for your patience during this time.

Please see the City of Karratha post and website for further information. 

https://www.facebook.com/cityofkarratha/photos/a.539531266089708/3100925663283576/?type=3&theater

Contact Details

Ph: 08 9186 8556

Email: leisureplex@karratha.wa.gov.au

 

Where are we

You can find us in Karratha, Western Australia, on Dampier Highway opposite Broadhurst Road. Visit Google Maps for directions